Privacy policy

 

We take the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via our website (referred to below as the “Site”). Please read this privacy policy carefully. By using the Site and any services we offer through it, you agree to be bound by this policy regarding your personal information collected through the Site.

If you have any queries about the policy, please contact us by email at info [at] coolvillas [dot] com and we will do our best to answer your questions.

Use of information

We will only use information provided by you for the following purposes;

  • processing your reservation order;
  • sending you information about our services;
  • communicating with your chosen property for confirmation;
  • collecting your guarantee deposit and other payments, payable for your reservation;

Sharing this information

We may send you information about our Site's services which may be of interest to you, but only if you have given us permission to do so. You can tell us to stop this at any time by sending an e-mail to us at info [at] coolvillas [dot] com.

Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if we are required to do so by a court order or for the purposes of prevention of fraud or other crimes).

Changes to your details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us, please contact us by e-mail at info [at] coolvillas [dot] com.

Security

We have implemented technology and policies to safeguard your privacy from unauthorized access and improper use. We use secure server software (SSL) to encrypt any credit card information you have given before it is sent to us.

Contact us

If at any time you would like to contact us about our privacy policy, or with any inquiry relating to your personal information, you can do so by sending an e-mail to us at info [at] coolvillas [dot] com.